Commonly Asked Questions (FAQs)
1. What is the duration of shipping?
Orders are normally processed and shipped within 1-3 business days, and we ship within the United Kingdom. An extra three to seven business days are typically needed for delivery.
2. Do you provide free shipping?
Indeed! All orders placed within the United Kingdom are eligible for free shipping.
3. Which forms of payment are accepted?
For safe transactions, we currently take PayPal payments.
4. How do you handle returns?
Items that are unused and in original condition may be returned within ninety days of delivery. To start a return, please email us at contact@antoonfuller.shop. After we receive the returned items, we process the refunds within 7 business days.
5. Is it possible to exchange an item?
Direct exchanges are not something we provide. Please place a new order and return the original item for a refund if you would like a different product.
6. How can my order be tracked?
You will receive a confirmation email with tracking information as soon as your order ships, allowing you to keep an eye on its progress.
7. What should I do if my order is missing or arrives late?
Please contact us at contact@antoonfuller.shop or give us a call at +44 978 225 5477 if your order has not arrived as planned, and we will help you.
8. How do I get in touch with customer service?
We can be contacted by phone at +44 978 225 5477 or by email at contact@antoonfuller.shop.